Term & Conditions

Cancellation and No Show Policy

We bring to your attention that we have a cancellation and no show policy which includes a cancellation fee. In summary the cancellation policy is as follows:

Rescheduling driving lessons

If you reschedule a Lesson with less than 24 hours advance notice of the scheduled time, we reserve the right to consider the Lesson cancelled and charge as set out below.
12 hours or less - Full Cost of lesson More than 12 hours but less than 24 hours - 40% of the Lesson Cost

Cancelling a driving lesson

If you cancel a Lesson with less than 24 hours notice, the Lesson Cost will be credited as follows:
If you cancel a Gift Voucher Lesson with less than 24 hours notice, the voucher is treated as forfeited

Lateness and non-attendance (No-shows)

If you arrive late for a Lesson the Instructor shall only be able to offer you the remaining Lesson time if they have a commitment to another Lesson immediately after, and you will be charged for the full Lesson Cost for the Lesson.
If you are more than 10 minutes late for a Lesson without notifying us we reserve the right (at the Instructor’s reasonable discretion) to cancel the Lesson and charge the full Lesson Cost.
If you do not attend a Lesson (No Show) we reserve the right to cancel the Lesson (at the Instructor’s reasonable discretion) and charge the full Lesson Cost for the Lesson.

Package Deals

These terms take effect at the time of purchase. The vouchers included in the DEALS are only redeemable for the specified lesson types unless otherwise agreed to by the appointed driving instructor. Neither the package nor the vouchers are refundable, redeemable for cash or transferrable. The packages and vouchers have a 6 month expiry date from the date of purchase. Upon expiry all unused vouchers are forfeited. All package deals must be paid in full prior to first lesson, unless agreed upon by apointed driving instructor. Packages and vouchers are not valid with any other offers. Where a Voucher is redeemed to make a booking all terms and conditions relating to bookings, including but not limited to Lateness and Non-attendance terms apply to individual bookings.

other conditions

Cash on the day of lesson or Bank transfer, Cheques will not be accepted.Prices subject to change without notice. Terms and conditions apply to all vouchers & Package deals issued by Training wheelz driving school.

Office Hours

Monday – Friday
8am - 6pm
Saturday
9am - 1pm
Sunday
By appointments only

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